Dear clients,

we are glad that you are our tenants and we would like to introduce you to some contacts, that are important for our easier cooperation.


Real Estate Manager & emergencies

sprava@nemovitostinainvestice.cz

+420 604 218 128

Mon – Fri 9 am – 3 pm

Please report minor repairs to the "sprava" e-mail before you take care of them.In the event of an accident or an emergency, immediately call your chosen emergency service. We do not provide a recommendation.

Contact only via e-mail. Please make sure to include your name, address, and a brief description of the problem in the e-mail. Thank you for understanding.

In exceptional cases, call the assistance service of your insurance company.

Direct: +420 291 291 291

ČSOB: +420 466 100 777


We believe that you will be satisfied with our services.

The team of the company Nemovitosti na investice s.r.o. and Bureš & partneři s.r.o.

Common problems in the apartment and how to prevent or solve them

  • Close the main water valve in the apartment.
  • Wipe off the water as soon as possible so that the celling of the neighbors below you does not overflow.
  • Contact the Direct insurance company immediately with which you have arranged household insurance and they can help you resolve the situation and order emergency service.

  • Make sure that the main circuit breaker of the apartment is not fallen.
  • Check that the fuses are not fallen.

  • Make sure that the main water valve for your apartment is not switched off.
  • Check the notice board in the house for information on water outages or contact the building management, which can help resolve the situation.
  • Open the website pvk.cz – check whether your apartment address is in the reported accidents, or report the accident to speed up the solution.

  • Check the notice board in the house for hot water shutdown information.
  • Find out whether the heating system does not report an error or makes an unusual sound (hissing) – follow the manual.
  • Contact the Direct insurance company immediately with which you have arranged household insurance and they can help you resolve the situation and order service.
  • In an emergency, contact a professional service and then inform about it by e-mail to sprava@nemovitostinainvestice.cz.

  • Check that the main gas valve for your apartment is not closed.
  • Report the problem to the gas distributor.
  • Contact us by e-mail at sprava@nemovitostinainvestice.cz.

  • Contact the Direct insurance company immediately with which you have arranged household insurance and they can help you resolve the situation and order a locksmith.